University of Connecticut University of UC Title Fallback Connecticut

Staff Uses & Features

Starting the Fall of 2013 UConn Google Apps was extended to faculty and staff at the university. The core services (Calendar, Drive, Hangout, Sites, Groups) can be accessed through an opt-in process which includes the same contractual user level agreement as the students. The only difference is that faculty and staff cannot use their Gmail for email purposes. Once set up with an account Staff can truly look at their new set of tools and see how their everyday work can be transformed. The various applications across Google Apps makes it easy to find new innovative methods to solve workplace problems. What can enhance your overall experience is that many student workers you may have already are using these applications so integration in the workplace should be seamless. Remember that Google Apps does not replace tools like Microsoft Office for certain tasks. Excel will always be the better tools for spreadsheets needing calculations. However, it is important to use all tools available in your digital toolbox. Focus on utilizing the collaborative aspect of your Google Apps account.


Design a workflow chart with Google Drive documents or drawings and share it with the student workers in your department

Create shared Google Calendars to organize meetings with staff, faculty or students

Define a collaborative space that staff can use for projects in Google Drive

Edit or comment on Google Drive documents to give revision advice for other staff members – tracks comments and history in real time

Use Google Hangout to create virtual meetings for staff across multiple departments and locations.

Create a discussion thread on hot topics in the office that needs everyone feedback through Google Groups

Common Questions
How do I access my UConn Google Apps Account?
As a staff member you will gain access to your UConn Google Apps accounts once you opt in at At opt-in you will be prompted to set up your Google password which works with your as username. Once this is completed you will use these credentials to log into Google Apps.
Why don’t I have access to Gmail?
Due to the fact that staff already have through exchange you cannot use that same email for Google Apps. This means that you can use all the applications; however you can only send email through the Gmail application. Any emails you receive in response or in general are sent to your address will always go back to your exchange account.
How do I reset my Google Apps password if I forgot it?
If you forget your password simply navigate to and click the Activate/Reset Password link. Once you log in with your NetID and password you can set up a new Google Apps password.
What happens if I leave the university?
If you leave the university for any reason your account will only exist until the end of the month you left. This means that you need to stop using your UConn email address as soon as possible and move to migrate your data following the steps in How to Use Google Takeout.
Why can’t I install some of the Google software on my workstation?
Depending on your department and/or school you may have different administrative rights to your computer. If policy in your area does not allow the installation of software (such as the Google Drive Application) then it is not the end of the world. The best part of UConn Google Apps is that everything is at least available through a web interface. This means that to use the most basic functions of the application you do not need to install software. That being said downloading software may enhance the experience of the applications and allow for syncing across multiple devices. This really comes down to the specific policies and procedures set forth by your work area.
Can I log into more than one Google account at the same time?
Google Apps allows you to have multiple accounts logged in at the same time. Once you log into your Gmail account click your user account which is next to the Share button. The option will show up to add an account. When you click on that it will prompt you to log into another account If you do log into multiple accounts at the same time make sure that you use your UConn Google Apps account for work related tasks. This is the only account which protects email and data under contract.
How much cloud storage space do I have on Google Drive?
A normal Google account receives 5GB of storage shared between Gmail and Google Drive. However, with UConn Google Apps for Education account that storage is increased to 30GB which is significantly larger. Keep that in mind for later if you ever want to download or migrate your files.
Why are certain Google Apps not working for me using my UConn account?
Core Services are enabled by default when you opt-in for your UConn Google Apps account. These services are protected under university contract and cannot be data mined by any Google service. This means that anything outside of the 6 main services (Gmail, Calendar, Drive, Hangouts, Sites, Groups) may not work when signed in with your account. If you would like full access to all the applications that Google offers then you may opt-in to Google Apps Public Services. Please note that Public Services does not fall under the same contract and you have to agree to a different user level agreement when you opt-in. This is important to note because this may decide what Public applications you would use for work purposes.
Google Apps in Focus

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